Ans.      Equalization Charges are charged on the delayed payments as per the policy mentioned at Para 0607 of master brochure as available on web site. The same is being charged in order to bring parity amongst allottees. These charges are charged to late joiner and to those allottees who delay their payments. When an allottee delays payment of an installment beyond the due date Equalization Charges at applicable rate for the number of days delayed is charged. Thus as the name suggests the purpose of Equalization Charges is to ensure that those who delay their payments do not derive any undue advantage over the allottees who make their payments on schedule. AFNHB neither gains nor loses anything from the Equalization Charges, as the money collected from Equalization Charges is ploughed back to the respective projects. These charges are collected only at the time of possession of DUs and ploughed back to the project for common benefit of all allottees.

Ans.      A private builder generally launches the projects in ‘Phases’ whereby he is able to charge different rates based on market conditions and is able to cross subsidise and thus able to hold rates. AFNHB being a welfare organisation, the rates charged are the same from all allottees and there are no changes in rates from time to time, that is, all allottees are charged at the same price whether he joins at the initial stage of the project or at a later date. The late joiner is charged with equalization charges which is also ploughed back to the same scheme for benefit of all allottees since AFNHB works on the principle of No Profit – No Loss. On the other hand a private builder may enter the market at six different times with limited amount of inventory on offer and all these six launches may be at different rates. Thus as it would be seen that while the outside builder is able to sell the same Dwelling Unit at different rates, such flexibility is not available with AFNHB. In case of the AFNHB the prices are tentative and subject to some escalation/ changes due to variation of steel and Cement prices, allottees suggestion, change of Govt. levies and taxation etc. The outside builder generally insulates the subscriber from the escalation of material element only which is announced as basic rate and the changes in Govt. tax structure, levies are passed on to the allottee. For Example in a project of 1000 dwelling units the builder does not put all the units in the market at the same time. He may enter the market with 200 units at a basic rate of say Rs.2000 per Sqft. initially. He may re-enter the market six months later with another 200 units at a revised rate of Rs.2500 PSFTand repeat this process at his convenience depending on market conditions. Similarly while AFNHB announces all inclusive price, the builder announces basic rate and charges such as IDC, EDC, PLC are levied separately.

Ans.      Yes, interest @ saving bank rate (as per RBI Guidelines) is payable to those allottees whose installment is received on old date and where the installments are deferred from its earlier planned date to a later date and the same shall be credited at the time of final call up letter. However, no interest is payable when the allottee remits the installment in advance on his own.

Ans.      Allottees can avail loan from any 02 bank/Financial institution as per policy of most of the financial institutions. For this purpose TPA (Tripartite Agreement ) is required to be executed as per draft specimen available at download link on Home page in Appendix ’E’. Also NOC & NEC can be issued to allottee on specific request. Should there be a need for an allottee to apply for a 3rd loan Rs.500/- will be charged as processing charges. It may be noted that the board is not a guarantor for the loan. The Terms & Conditions of the loan agreement entered in between the allottee and the loaning agencies claiming AFNHB to be guarantor will be incorrect. The transaction is purely between the allottee and the loaning agency against the property for which loan is being availed. In case an HBA loan is taken from GOI/Dept., Most of the time they insist that the property be first hypothecated to the President of India. Therefore, the HBA loan should be availed first.

Ans.      The remittance of installment can either be made through multicity cheques or through demand drafts or through ICICI bank challan. Format of Challan is available on the board’s website and the same can be downloaded, if required. The instrument for remittance should be endorsed in favour of “AIR FORCE NAVAL HOUSING BOARD” NEW DELHI”. It is to be noted that the registration amount has to be sent in the form of DD only along with the application. In case of last installment, the remittance must be by DD only in case allottee wishes to collect possession letter immediately. In case of cheque payments the possession letter will be issued only after the remittance has been credited to the account of AFNHB. For remittance, other than through ICICI challan, the Cheque/Draft is to be forwarded to AFNHB HQ for appropriate action. This also ensures that the remittance should reach to this board on or before the due date of installment to avoid equalization charges. In case, allottees wishes to pay the installment through challan, then the Cheque/DD along with challan be presented to any ICICI Bank branch in India. The challan is having three counter foils one copy is to be retained by bank, one copy is for allottee and the 3rd copy is to be forwarded to AFNHB HQ by the allottee confirming the payment is made by him/her towards the installment /dues. On the basis of 3rd copy of the challan and confirmation from bank that amount is credited to AFNHB bank A/C, the receipt for the payment shall be issued to the allottee by AFNHB. For this, allottee needs to ensure that the installment to bank is deposited in such a manner (generally 4-5 days in advance) so that the credit to AFNHB bank a/c is made or on before due date of installment. The payment receipt shall be issued for the date when the amount is credited to AFNHB bank amount.

Ans.      The final costing of the project is carried out in two phases i.e. pre-final costing & final costing.
     (a) Pre-final costing is carried out at the site at the time of inauguration of the project/ handing over of DU.
     (b) Final costing team of a project is constituted with representatives from Air HQ, Naval HQ, two independent auditors and an Officer and Airman / Sailor allottee of the project. This is carried out on completion of project DLP (Defect Liability Period), which is generally ranging from one to two years, and on obtaining completion certificate from the state/ local authority. Any surplus/deficit in the project at the time of final costing is refunded /recovered as per the policy of the Board. The endevour is to complete the Final Costing within six months of completion of DLP. However presently backlog of final costing is being completed wherever all the foreseen events such as completion certificate, mandatory inspections and statutory clearance from various departments are obtained and in new projects since pre-final costing is being carried out, the time line of six months from end of DLP is likely to be adhered to.

Ans.      The Board being a welfare organization works on “No Profit – No Loss” basis, unlike a civil builder who earns huge profit and can afford to pay compenasetion. Whatever is charged as equalization charge from the allottee is ploughed back into the project. Each project is run independent of each other and cross subsidization is not permitted. Basically all the projects of the Board are “Self Financing” schemes and therefore phased launches and differential prices are not charged in the project. In such a scenario where a project is stand alone “Self Financing”, compensation is not feasible and there is no scope for such compensation. The Board would need to change, its nature from a “Welfare Organization” to a “Commercial Organization” to be able to pay compensation like an outside builder. The Board is similar to any self contributory / financial group housing scheme where every individual needs to contribute his share, for the scheme to be a success.

Ans.      The tentative cost of the project/ dwelling units are worked out by the Board at the time of launch of the project on current market prices. When the project is finally completed the overall expenditure on the project is worked out by the Directorate of Works and Directorate of Finance at the Board. This account is then presented to an independent costing committee consisting of following:-
     (a)     Independent NHQ Rep (Not a member of the scheme) as nominated by COP.
     (b)     Independent Air HQ Rep (Not a member of the scheme) as nominated by AOA.
     (c)     Two independent auditors from two different auditing firms engaged in audit at AFNHB.
     (d)     One representative from among officer allottees of the scheme as nominated by RWA.
     (e)     One representative from among other ranks of the scheme as nominated by RWA.
     This six member independent committee checks all the records held at AFNHB and the Finance & Works Directorate are required to answer all the queries of the Final Costing Committee. The reason for difference in Final and tentative cost are explained to the Final Costing Committee. Thereafter, the Final Costing report is prepared and put up to DG, AFNHB for approval. The approved report is sent to Chairman for information and the Board of Management is apprised of the status in the next Board of Management meeting. Based on the Final Costing, surplus funds collected, if any, are refunded to the original allottees as the projects are executed “ No Profit – No Loss” basis. AFNHB is one of the few organizations which have been refunding the surplus collection. Thus it can be seen that the Board adopts a very transparent policy. The Final Costing Committee report is also forwarded to RWA.

Ans.      AFNHB provides housing to eligible personnel on a self financing basis. The Board has no corpus of its own to fund for purchase of land. The registration amount and 02 installments are generally called for during initial stages to cater for the cost of land as the same has to be borne out of the allottees installments. This cost of the land should preferably be recovered in one installment, but in order to ease the burden of collection in single installment, the same is being done in 02 installments. Then the task of selection of architect is undertaken. Further, it generally requires about 02 years for accomplishing tasks of registration and conversion of land, obtaining sanction and clearances of plans from various Govt. Depts. In the interim the detailed tender drawings and documents are prepared. These are vetted by IITs or Institute of repute for structural adequacy. Finally, the tendering process for selection of contractor is done and these activities consume a further time of 06-08 months. Hence, a total of 03 years is generally required for commencement of the project construction from launch of the scheme. This procedure becomes inescapable when the cost of acquisition of land is high due to paucity of funds with the Board. In case where the land cost is low/reasonable the Board is considering launching of scheme once all the mandatory clearances are obtained and contractor selection process is set in motion. After the selection of contractor and the commencement of construction activities, it usually takes 3-4 years for completion of project depending on the total number of DUs to be constructed. Thus on an average it takes anywhere between 06 to 08 years from the time of Ist Installment called and the handing over is commenced. The Board sets ambitions targets to avoid unnecessary delays and the same are communicated to all0ttees as well as contractors.

Ans.      The plans are published in the Technical brochure and also uploaded on the web site post approval of the concerned Development Authority. Generally the plans are uploaded on the AFNHB website for suggestions prior to their finalization and submission for approval.

Ans.      In multi storey projects which caters for Group Housing, there is virtually no scope for individual customization. In order to facilitate allottee participation, the sample flats are prepared first usually within first six to eight months from commencement and are opened for suggestions as soon as they are ready. The suggestions thus received are circulated amongst the allottee and feedback sought. Based on majority opinion, those suggestions which can be implemented are considered. On taking over of the DU, minor alterations can be undertaken by the allottee after seeking approval of the AFNHB and the Society. It may not be binding on the part of AFNHB to grant permission on the subject as aspects of structural stability is to be considered. Structural changes are not permitted in case of multistory projects and the columns and beams and overall loading pattern must not be changed. Minor changes such as door location etc. which do not affect the overall safety of the building would normally be the only modifications that would be permitted. Similarly changes to the layout of pipes and plumbing work and any change in the external façade which affect the overall project would not be permitted.

Ans.      Due to uncertainties of the construction industry, on some occasions the delay in the projects are inherent or beyond control. Most of the delays are in the initial period wherein the AFNHB deals with various Govt. bodies for registration, conversion of land use, sanction of plans, finalization of contractor post tendering etc,. Further, few delays during the construction phase like shortage of labour, non-availability of material, excessive rains and other unforeseen contingencies can be encountered. It is the endeavor of the Board and prudently of the contractor to complete the project at the earliest in order to keep the costs within the quoted prices. There are no intentional delays as everyone including the contractors suffer losses. The Force de majeure situations which may occur but can not be forecast have to be accepted by all concerned parties including the allottees.

Ans.      No. The final cost is calculated based on the actual expenditure incurred on the project whereas the announced cost is a tentative cost. The factors which contributes to change include escalation on steel/cement over the basic price set in the contract, additional costs incurred due to implementation of allottee suggestion, any other work required to be undertaken by the contractor on instructions from AFNHB due to site conditions and changes in statutory tax structure. As a general experience the final cost is about 20% more than the announced cost and is based on numerous variables as stated above. In the final costing the actual expenditure is charged to the allottees as AFNHB projects are ‘Self Financing Schemes’.

Ans.      This is the period after completion of major construction along with service connections in which the contractor carries out repairs/rectification of the faulty works executed by him. The society is intimated of the date upto which the DLP is valid. Normal wear and tear and defects caused due to misuse do not form part of the Defect Liability Period.

Ans.      The complaint register is kept in the society/contractor’s office and the same is monitored by the AFNHB staff at the site. The normal rectifications are attended to within a reasonable time frame and the emergency faults are attended to at the earliest.

Ans.      SBA means carpet area plus wall area plus cupboard space plus proportionate circulation area. The carpet area is generally 75-80% of the SBA. The common areas such as staircases, External lobby etc. contribute to the super built up area of the flats in multistory configurations.

Ans.      The specifications are standard that are being used in the industry and the details are provided in the technical brochure provided to each allottee.

Ans.      Once the project is completed in all respects, application for the same is made to the concerned development authority. The site is then inspected by the authority for compliance of sanction plan in accordance with the by laws prevalent. Further, after due process, the occupancy certificate is issued. Generally, it is obtained in about one year after completion. The rules regarding completion certificate differ from state to state and also depends on the bye laws of the local development authority.

Ans.      As a rule, in civil projects it is the responsibility of the individual to apply for connection once the transformers are charged by the State Electricity Board. However, in order to avoid discomfort and based on the request of the allottees, AFNHB liaises with the Electricity Board and procures the meters in bulk. The individual meters are fitted by the State electricity Board and the charges for the same are to be borne by the individual. The day the meters are fitted and energised, fixed charges are applicable and are to be borne by the allottee irrespective of the usage. Further, the payments of usage charges are made by the individual as per the meter. In this connection the rules of the Electricity Board / Corporation are followed. There may be minor changes depending on the location of the project.

Ans.      Large Group Housing Projects cannot be completed and handed over on the same day. Generally when all essential common facilities are ready, such as sanitary, water, electricity etc. a handing over schedule is prepared. The final installment is taken by the Board at the time of possession, when all the essential facilities and the dwelling units offered for possession have been prepared. The non taking over of the Dwelling Unit on the scheduled dates disturbs the complete plan and cash flow of the project and this has a cascading affect on the subsequent allotments. Few of the activities such as last coat of painting etc. is left out till about a week before handing over to give a freshly painted house to the allottee. Random handing over stretches the resources of the Board as well as the contractors. Therefore, the complete block is put up for handing / taking over at a time. In some cases there is an intermediate period when some of the essential services such as electricity or water may be not available due to reason beyond the control of AFNHB. At this juncture the cooperation of allottees whose dwelling units are ready becomes crucial in the overall interest of the project. The AFNHB also pitches in with its meager resources like DG sets, bore well etc., however, this alone at times is not sufficient. AFNHB financial resources are committed for procurement of land and future schemes and cannot and should not be tied down at one place. Thus linking issues to livability may be right from an individual’s perspective but may not be in the overall interest of the project. (Group Housing Society’s take time and effort to become fully functional. The Board relies on RWA’s for this purpose. The Society charges from day one are therefore handed over to the RWA)
An example may be more appropriate to illustrate the situation. Let us take the case of project ‘Y’ which consists of 800 units in 16 Towers. Tower ‘Alpha’ has been prepared and is ready for taking over possession. Though the allottees of Tower ‘A’ are yet to pay the last installment but other allottees’ money & contractor’s money has been used to complete the tower. If the allottees of Tower ‘A’ do not take over their possession and pay their last installment, work in the follow on towers will suffer as the necessary resources are tied down. The contractor’s final payment for Tower ‘Alpha’ also cannot be released till the allottees take over the possession. Thus the net cascading effect of reluctance of allottees of Tower ‘Alpha’ will create delays in other towers of the project.
The contractor’s Defect Liability Period generally commences when common areas, all essential services and 50% of dwelling units have been handed over. This may vary a little from contract to contract. The allottees who take over the units early thus get a longer defect liability period compared to allottees whose units are handed over after the defect liability period has commenced. In large projects phased handing over thus becomes inevitable for early completion of the project.

Ans.      The contractor is required to set up a lab at project site where mandatory testing is undertaken. These tests are witnessed by the Architect’s representative and the Project Director’s representative. The AFNHB thus have a three tier quality control team consisting of QC team of contractor, PMC team from Architect and an independent representative from AFNHB which is headed by Project Director. These teams are responsible to ensure that quality is not compromised.

Ans.      Yes. Based on terms and conditions of the contract agreement penalties are levied on the contractor. At times these penalties are termed as discounts on behalf of the contractor to avoid stigma. The penalty is used as a tool and carrot and stick policy is used depending on the situation. The AFNHB has to balance its act to safeguard the long term interest of the project and allottees.

Ans.      The following are eligible to register for an AFNHB schemes in the order of priority and sub-priority as given below:-
Priority-I.
(a) Widows of Air Force and Naval personnel who die in action.
(b) Widows of Air Force and Naval personnel who die in harness.
Priority-II.
(a) Serving and re-employed Permanent Commissioned Officers, Airmen and Sailors of Air Force and Navy who have no prior allotment in any AFNHB schemes.
(b) Serving Short Service Commissioned officers of the Air Force and Navy, who have no prior allotment in any AFNHB schemes.
Priority-III
(a) Widows of retired Air Force and Naval personnel who are in receipt of Family pension and have no prior allotment in any AFNHB Scheme.
(b) Retired Air Force and Naval Officers, Airmen & Sailors who are in receipt of Pension or Disability Pension and have no prior allotment in AFNHB Scheme.
Priority-IV
(a) Serving Air Force & Naval personnel and their widows who are allottees of an AFNHB Scheme.
(b) Retired Air Force & Naval personnel and their widows in receipt of pension / family pension who are allottees or registrants of an AFNHB Scheme.
(c) AFNHB staff who have completed 10 years of continuous service in AFNHB and who have not been allotted any DU in any AFNHB scheme; restricted to one DU in their entire service career.
Note:- Serving/retired medical and dental officers are eligible under relevant priority only if contributing to or have contributed to AFGIS or NGIF for a minimum period of ten years, provided they have not applied for or are in possession of a dwelling unit through AWHO.

Ans. a)       Serving Officers/PBORs. Application form duly countersigned by Commanding officer / HOD along with photograph of self and nominee.
        b)      Retired officers/widows/Retired PBORs. Application form with photograph of self and nominee along with photocopy of PPO.

Ans.      In demand survey scheme a financial commitment is undertaken prior to launching of the scheme to assess the number of personnel interested in having a dwelling unit in a particular city/station. The registrants of demand survey are given priority over the non registrant applicants in their respective categories at the time of first draw only.
The General scheme is launched generally after acquisition of land in which no prior demand survey has been undertaken. The draw is held by priority as per the Master Brochure.

Ans.      The Board does not have any land bank. All the schemes are based on the Census or Demand Survey and are launched on Self Financed ‘No Profit No Loss’ basis.

Ans.      As a general rule AFNHB permits allotment of one dwelling unit to interested personnel as they can apply for only one scheme. However, one may again apply for a scheme which is undersubscribed and diluted as provided for in the Master Brochure. The Priority IV basically consists of allottees who have taken dwelling unit from AFNHB in any of the earlier scheme.

Ans.      Yes, an individual may apply for more than one demand survey, however, he will be considered at one place only. In case he is allotted in the first scheme, his demand survey registration in other schemes will not be considered unless the scheme is diluted. The necessary administration charges will be charged in each case separately independent of any other scheme.

Ans.      Aspirants are advised to forward their applications by registered / speed post and not by courier as civilian courier personnel are not allowed inside Air Force Station.

Ans.      Generally the AFNHB schemes have four categories of Flats i.e two categories for officers and two categories for PBORs. However, the configuration may change from Project to Project based on various factors such as demand, FAR, density requirement etc. The Officers can apply for any of the officers categories and PBOR may apply for any of the PBOR category.

Ans.      Allottees are not permitted to changeover to another scheme. However, within the same scheme the allottees are allowed to mutually exchange their DUs only once prior to collection of possession letter.

Ans.      In normal circumstances, a registrant shall be permitted to seek change from one type to another within the same category if vacancy exists. An allottee would be allowed to continue as confirmed allottee in one type whilst simultaneously remain on the waiting list of other type in a particular scheme. Registrants seeking change to higher type of DU shall pay equalization charges on the differential amounts from the date(s) the installment(s) had become due to be paid by the original registrants. Only differential cost will be adjusted for those allottees who seek transfer to a lower type. The allottee shall not be given benefit of any Equalisation Charges / Delayed Payment charges paid till that time.

Ans.      If a person wishes to rejoin the scheme after cancellation he/she has to apply afresh and will be treated as a new registrant. Also no benefit of seniority of any sort will be given.

Ans.      No interest is paid on volunteer withdrawals or when the scheme is delayed or put on hold. Prevailing savings bank interest is paid when the scheme is shelved.

Ans.      Savings bank interest is paid to waitlist registrant on withdrawal. Refund generally takes 07-10 days after receipt of request application.

Ans.      State Govts/Local agencies/ are approached for allotment of Govt land. Allotment of Govt land is the first preferred choice, however if the same is not forthcoming procurement of private land / turnkey project based on census / demand survey is initiated. Census provides a means for AFNHB to formulate future plan but is not a guarantee that a project is in the pipeline.

Ans.      Penalties for delay in completion of a project are levied on contractors as per contractual terms and conditions.

Ans.      (a) 5% of the anticipated cost of DU will be charged from the allottees towards Demand Survey. Demand Survey Applicant (DSA) would be considered for preferential allotment within their priorities. For those DSA who fail to get allotment due to over subscription, the money will be refunded by the Board with saving bank interest rate.
(b) 10% of the Demand Survey money will be forfeited if the withdrawal is before allotment of DU.
(c) If the allottee withdraws from the scheme after the allotment of DU, the 50% of the Demand Survey money will be forfeited. The said forfeiture of money will be in addition to the amount deducted towards the cancellation charges and non-refundable administrative fee as described in Para 0702 of Master Brochure (MB).
(d) It has been decided by the Board of Management that the Demand Survey for private land will be restricted to a particular scheme at a station. The exact location, tentative cost and area of the DU will be provided for the demand survey.

Ans.      No, only once this concept was introduced. There are no plans of selling plots / farm houses in near future.

Ans.      Transfer application with supporting legal documents are to be submitted with transfer fee of Rs.10,000/- and Rs.7500/- each from seller and purchaser in case of officers / PBORs respectively. No transfer fee is required to be paid if transfer is due to natural succession or within the blood relation (Parents/spouse/son/daughter). In case of transfer of farm units transfer charges shall be Rs. 2500/- each by both transfer and transferee for first transfer and for subsequent transfer Rs.10000/- each is to be paid.

Ans.      In case of demise of original allottee the next of kin (NOK) should approach AFNHB for change of registration or allotment in his/her name with required legal documents. Documents can be downloaded from our website.

Ans.      Transfer / Sale of a DU to a person, who is eligible for an AFNHB scheme, as per para 0302 of MB, is permitted soon after completion of the registration of the DU. However, to a non eligible personnel, the restriction is for three years from the date of taking over physical possession for serving personnel. And, in case of retired personnel this period is limited to one year. The sale to non eligible personnel is subject to terms and conditions imposed by the RWA and the local authority.

Ans.      Census is carried out to access the preliminary demand for various cities. No money is sought for the census.
Demand Survey is conducted to check the viability of taking up a project in a city. Firm commitment is sought by charging DSA money is called. If the response is good efforts are made to acquire land to start the project. Registrants are personnel who have applied for an opened scheme. The registrants are considered for confirm allotment as per their eligibility as per vacancies of the DUs. In case the registrants are more than the DUs, a draw is conducted and balance registrants are kept on waiting list.

Ans.      No, we do not have any tie with any of the up Banks as of now.

Ans.      Generally documents required from AFNHB are NOC for mortgaging property / Non Encumbrance Certificate / approved plans and later tripartite agreement is required to be executed.

Ans.      Percentage of loan is decided by the bank. Generally upto 80% of the cost of flat is sanctioned as loan based on the repayment capacity of a person.

Ans.      Usually two installments are called after receipt of registration money for payment of the land. Further, installments are decided after award of contract and called as per progress on ground.

Ans.      No. Only in case instalment is deferred and allottee has paid as per original date the savings bank rate is paid upto the deferred date.

Ans.      Mutual exchange of dwelling unit is permitted within the same scheme provided both allottees should have cleared all dues of original allotted dwelling units with interest on delayed payment if any. Allottee desiring change to upper category shall not be charged interest on differential amount. Similarly, the Board do not pay interest for changeover to a lower category.

Ans.      Yes, as per following stages of withdrawal penalty is levied for existing/launched schemes:-
a) After receipt of application with registration money and prior to issue of allotment letter Officers: Rs. 10000/- PBOR’s: Rs.7000/-
b) Upto 45 days after issue of allotment letter Officers: Rs. 15000/- PBOR’s: Rs.10,000/-
c) Beyond 45 days after issue of Allotment Letter(registry date) Officers: Rs. 30,000/- PBOR’s: Rs.20,000/-
In case of private land/turn key project penalty will as given below:

(a)	Prior to confirmation of allotment of the DU, if Demand Survey (DS) has been conducted (refer Para 0401)	10% of DS amount	10% of DS amount
(b)	Post confirmation of allotment of DU after Demand Survey, if the same has been conducted (refer Para 0401)	50% of DS amount	50% of DS amount
(c)	After receipt of Registration Fees and Prior to issue of Allotment Letter	Rs 10,000/- and 50% of DS amount (if conducted)	Rs 7,000/- and 50% of DS amount (if conducted)
(d)	Up to 45 Days after issue of Allotment Letter (Registry Date)	Rs 15,000/- and 50% of DS amount (if conducted)	Rs 10,000/- and 50% of DS amount (if conducted)
(e)	Beyond 45 days after issue of Allotment Letter (Registry Date)	Rs 30,000/- and 50% of DS amount (if conducted)	Rs 20,000/- and 50% of DS amount (if conducted)

Ans.      If both are eligible only one can apply for a particular scheme.

Ans.      In order to bring all allottees at par, the new allottees/defaulters have to pay equalization charges as follows: a) For allottees who join late 10% p.a
b) Delay in payment of instalment upto 30 days 15% p.a
c) ---------------upto 60 days ----------- 18% p.a
d) --------------upto 90 days ----------- 20% p.a
e) ----------upto 120 days and beyond 25% p.a

Ans.      It is advisable to read the Master Brochure, Allotment Letter and other documents carefully. AFNHB is a welfare organisation executing self financing projects on “No Profit No Loss” basis and is different from Builder / Developer. This being more of a participatory organisation therefore, the typical customer and service provider relationship is not exactly applicable. The Master Brochure and most of the other documents are available on the AFNHB website.

Ans.      No. Though it is not mandatory but it is always advisable to complete all documentations i.e nomination, will etc. to avoid legal complications at a later date.

Ans.      In case there is a wait listing in the scheme the allottee who is opting out of the scheme is immediately replaced by the registrant first on the waitlist. In case there is no wait list or scheme is undersubscribed, the money is refunded only when a replacement allottee has joined the scheme. This is to ensure that the viability of the scheme and the interest of the Project not compromised. The AFNHB undertakes “Self Financing” Group Housing projects for select group of people and their viability becomes very important both for the allottee and AFNHB. Large scale withdrawal can compromise the interests of the allottees left behind in the project.

Ans.      The Board expects every allottee to be aware of the Rules and regulations framed and available in the Master Brochure, a copy of which is provided to each allottee at the time of registration. The basic terms and conditions specific to a scheme are provided in the allotment letter, possession letter and agreements executed on various occasions. The allottee needs to appreciate that the Board functions on the basis of “No Profit and No Loss” and therefore will not be able to compensate for delays etc. as each of the Project / scheme is a standalone project by itself. Each allottee is advised to keep himself abreast of the project and visit the AFNHB website for updates.

Ans.      The allottee matters are handled by the Administration Directorate. Each scheme is looked after by a scheme in-charge who works under one of the Asst. Director / Deputy Director Administration. Normally allottees should speak to the ADA / DDA / DA and not the scheme in-charges directly.

Ans.      1. The layout of each project is planned in confirmation with the bye laws of the local development authority. Similarly, the number of parkings have to be in confirmation with this requirement. The parking spaces under stilt or in open are separately allotted to the allottees based on demand and availability. The parkings in stilt differ in size due to the location of columns and beams which again depends on the layout and size of the dwelling unit.
     2.     AFNHB works out the cost of Dwelling units on the basis of the super area of the dwelling unit excluding the parking areas. The parking costs are worked out on the basis of actual area allotted to each allottee. In other words, the parking spaces with larger area are charged more than the parking spaces with comparatively lesser area. As per norms of the AFNHB, the parking cost is charged as per following criteria:
     Stilt Parking - 50% of Construction cost
     Open Parking - 25% of Construction cost
     3.     There are few queries from the allottees that parking should not be charged separately from the dwelling unit cost. It is again reiterated that the total construction cost of a particular project is divided into two major heads viz dwelling unit cost and parking cost. While informing the cost of dwelling unit to the allottee the parking areas and its proportionate cost are excluded and are informed separately based on draw of lots as the parkings are not of uniform size. The cost of parking is collected from allottees at the time of handing over the possession letters for the Dwelling Units. It must be appreciated that AFNHB recovers the overall expenditure on the project and surplus if any is refunded to the original allottees on closing of the project.